Terms of Service


By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with North Shore Driving School - ABN 27 159 311 001.

Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. North Shore Driving School reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Service after any such changes shall constitute your consent to such changes. This page contains the most current version of the Terms of Service.

Violation of any of the terms below will result in the termination of your Account. While North Shore Driving School prohibits such conduct, you understand and agree that to use the Service at your own risk.


Feedback

Students may submit their feedback or issue relating to their lessons via email to: info@northshoredrivingschool.com.au

Please ensure this email includes the following information. Please note that any missing or unclear information may result in a delayed outcome. 

  • Full name:
  • Contact number:
  • Instructor:
  • The issue/ feedback you would like to submit:

We will endeavor to respond within 3 working days.


Account Terms

  • You must be 13 years or older to use this Service.
  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  • You must provide your full legal name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by your or your family members. There are no restrictions on the number of logins you can create.
  • You are responsible for maintaining the security of your account and password. North Shore Driving School cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all activity that occurs from your account.
  • You agree that North Shore Driving School can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
  • You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  • You must not post or submit false information to the Service.
  • In its sole discretion, North Shore Driving School has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other North Shore Driving School service, for any reason, at any time. Such termination of the Service will result in the deactivation or deletion of your Account, or denial of access to your Account. North Shore Driving School reserves the right to refuse service to anyone, for any reason, at any time.

Fees

  • Credit card security is implemented using secure SSL encryption on all transactions and may be stored at a secure, trusted, PCI compliant payment gateway and used by North Shore Driving School for payment processing.
  • All fees and transactions are in Australian Dollars and are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties."

Cancellation Rates

Cancellation of a booking will incur the following charges:
  • Cancellations of less than 12 hours before the booking will forfeit the full booking fee.
  • Cancellations of less than 24 hours before the booking will forfeit 50% of the booking fee.
  • Cancellations of less than 48 hours before the booking will not incur any penalty.
  • Cancellations of 48 hours or more before the booking will not incur any penalty.
 

Refund Policy

If you wish to discontinue your lessons, you are entitled to a refund of your unused hours.

  • The refund offer will be determined at the discretion of North Shore Driving School/ Peters Driving School.
  • An administration fee of $40 will be deducted from the refund offered by North Shore Driving School/ Peters Driving School.
  • There is no refund or renewal for expired hours and packages. 

Please note: If you request a refund for the remaining hours of a prepaid package, please understand that you will be breaking up the package and are no longer eligible for the discounted hourly rate. Therefore, you will be refunded the amount you paid for the package, LESS the full standard hourly rate of each hour used. 

Safer Drivers Course Cancellation Policy

Safer Drivers Course Cancelled by the Provider:

If a course or module must be cancelled by the Driving School for any reason including insufficient numbers, illness of facilitator or coaches, the participant will be offered alternative dates or a full refund.

The school or RMS is not liable for any travel costs incurred or loss of income due to cancelling or rescheduling.

Safer Drivers Course Cancelled by the Participant:

If the course is cancelled by the participant more than 7 days prior to the commencement of the course, the participant will be offered alternative dates or a full refund.

If the course or module Is cancelled by the participant less than 7 days prior to the course or module date, the full fee of the course will be forfeited by the participant.  

If the first module has been attended by the participant, but the participant does not wish to complete the second module, this will be treated as cancellation. The full fee of the course will be forfeited by the participant.

Non-attendance of a Safer Drivers Course module will be treated as cancellation. The full fee of the course will be forfeited by the participant.


Modifications to Services and Prices

  • North Shore Driving School reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services are subject to change with or without notice.
  • North Shore Driving School shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Vouchers

  • Unused vouchers can be transferred between clients.
  • Purchases containing multiple vouchers can be gifted to any number of people at the time of purchase.
  • Vouchers are valid for 12 months from the date of purchase.

General Conditions

  • Your use of this website is at your sole risk. The website is provided on an "as is"and "as available" basis.
  • You must not modify, adapt or hack the website or modify another website so as to falsely imply that it is associated with the North Shore Driving School, or any other North Shore Driving School website.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by North Shore Driving School.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any North Shore Driving School customer, employee, member, or officer will result in immediate account termination.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • You understand that North Shore Driving School uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
  • North Shore Driving School does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
  • You expressly understand and agree that North Shore Driving School shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if North Shore Driving School has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
  • The failure of North Shore Driving School to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision. The Terms of website constitutes the entire agreement between you and North Shore Driving School and govern your use of the website, superceding any prior agreements between you and North Shore Driving School (including, but not limited to, any prior versions of the Terms of website).

Questions


Please send any questions or comments about these Terms of site to info@northshoredrivingschool.com.au.
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